3 Tips to Delivering Good, Old Fashioned Customer Service
Running a business is nonstop… but if you’re already running one, you don’t need me to tell you that. What you may need, however, is refresher on good, old fashioned customer care.
Running a business is nonstop… but if you’re already running one, you don’t need me to tell you that. What you may need, however, is refresher on good, old fashioned customer care.
If you want to get the best price for your business, you should allow for adequate preparation time.
There’s no business like show business, as the saying goes, however this same expression could be applied to small businesses. You know all too well that it’s competitive, tough and never-ending when you work as a small business owner or employee. With so much on your to-do-list and a non-stop curiosity of what investments or efforts make the most sense, it never hurts to hear from others about their take on how to achieve small business success. In particular, experts that work directly with small businesses of all kinds – including retailers, restaurants and more – share their valuable insight.
Many entrepreneurs fail to notice the subtle signs that their products or services are becoming obsolete. When they finally take note, their once thriving enterprises are in jeopardy. Ensure that your small business flourishes for years to come by taking notice of the following telltale signs that your company may become irrelevant.
For the entrepreneur who wants tried-and-true guidance when opening a small business, afranchise offers the support necessary for success. Some franchises are friendlier to small business owners than others, so it pays to do your homework before purchasing. These seven franchises are strong chains with affordable startup costs. They are known for treating their franchisees well, including providing ongoing support. All of them rank high on the Entrepreneur 2015 Franchise 500 list.
Did you know that the way you stand, the position of your hands and even how you hold your head could be hurting your business? Many entrepreneurs inadvertently use body language poses that spell the opposite of success. If you’re not being taken as seriously as you’d like or landing the business you want, it may be time to take a close look at your nonverbal communication.
Most of us receive a left-field question once in a while, but what if this happens during a job interview? Job interviews seem designed to catch the poor candidate out, and there are some queries you simply can’t prepare for — from the baffling to the ridiculous.
The real reason talented people leave great jobs? Usually, it’s the boss. Managers can make or break a workplace experience — both with their behaviour and what they say aloud. Of course, the things they don’t do are equally problematic, such as not providing training and not tapping the most-qualified person for a promotion. SeveralLinkedIn Influencers weighed in on these topics. Here is what two of them had to say:
It may seem easy to design an idealistic workplace with perks like lenient dress codes, free snacks, and even Silicon Valley-levels of pampering (looking at you, Google bus), but the truth is an office culture is highly dependent on the individuals that work within it. No amount of treats or incentives can outweigh a toxic office environment—the only solution is to recognize the counterproductive factors at play and address them head-on.
Mark Cuban, the billionaire “Shark Tank” investor and owner of the Dallas Mavericks, is known among NBA fans for racking up fines for misconduct at Mavs games he gets a bit too excited about. But nothing, he writes in his book “How to Win at the Sport of Business,” makes him more competitive than business.